ZIMRA online Customs Clearance overcoming major systems failure

May 22, 2015 — Leave a comment

Zimra-press statementThe movement of commercial cargo has relatively improved at most of the country’s ports after the Zimbabwe Revenue Authority (Zimra) addressed some of the teething challenges affecting its customs online clearance system. Zimra is now using an advanced Automated System for Customs Data (Asycuda) for clearing commercial cargo entering or leaving the country.

However, when Zimra started upgrading its online clearance system on May 10, cargo had been stuck due to a systems failure at most of the country’s borders especially at Beitbridge Border Post, the busiest port of entry in Zimbabwe and gateway to Southern Africa.

Close to 15 000 haulage trucks per month pass through Beitbridge going either side of the border.

Zimra’s director of corporate and legal affairs, Florence Jambga, said in a recent statement that the upgrading of the customs clearing system had met with technical challenges.

“The authority is in the process of rectifying these challenges for normal online transactions to continue. Alternative measures have been put in place at all ports of entry and exit to facilitate smooth movement of cargo and reduce inconveniences to our valued clients.

“Zimra, therefore, urges its clients to approach their respective station managers for any challenges they may encounter in the movement of their cargo during this transitional period. Any inconveniences caused during this period are sincerely regretted,” she said.

In separate interviews, customs clearing agents and importers yesterday said the movement of cargo had improved as from Saturday evening.

Shipping and Forwarding Agents Association of Zimbabwe board member Mr Osbert Shumba said though the situation had relatively improved, they remained cautious.

“We will continue to monitor the situation and we are very hopeful that things will get back to normal as soon as possible,” he said.

At the Beitbridge Border Post, commercial cargo had been stuck there since Sunday last week resulting in truckers piling up on the South African side of the border.

Under a normal clearance system, cargo has to move to either side of the border after getting prior notification that the export or import papers have been processed.

By end of day yesterday trucks entering or leaving the country were being cleared expeditiously.

Asycuda is a more efficient and advanced system for customs data processing since it is Internet based.

The system allows that any clearing agent registered with Zimra can lodge a bill of entry from anywhere in the world where there is Internet connectivity. Communication between Zimra and the agent is, therefore, done electronically. Source: Customs Today

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