Dubai Customs (DC) has earned the coveted Enterprise Architecture Award 2015, presented by Frost & Sullivan; a world leader in growth consulting and the integrated areas of technology research, market research, mega trends, economic research, customer research, competitive intelligence, and corporate strategy.
The award was presented to Dubai Customs to recognise its Business Capability Management, developed by the Business Process and Enterprise Architecture at the Customs Development Division to upgrade corporate capability at Dubai Customs.
Commenting on the advantages of the Business Capability Management, Juma Al Ghaith, Executive Director of Customs Development Division, said that the project provides a comprehensive connected view of DC’s business capability and determines the gaps and requirements of business units while putting forth a plan to fill these gaps. It also pinpoints strength and weakness points to help make informed decisions, offers improvement recommendations for business capabilities and devises an action plan for implementing these recommendations.
Creatively upgrading the enterprise architecture helps create a conducive environment for divisions and departments in DC to bond and better manage capabilities, allowing DC to determine its structural strategy and formulate a clear road map and initiatives for corporate changes.
The Enterprise Connected View links and documents all corporate components, allowing a more accurate and speedy decision making process and facilitating an effective change management.
Counting Frost & Sullivan’s EA Award 2015 in, Dubai Customs has scooped three global awards for its “Business Capability Management and Enterprise Architecture” in 2014 and 2015,The Business Capability Management focuses on four aspects: People, Process, Technology and Information.It identifies capabilities and measures them against world-class criteria to ensure optimal performance, revenue and sustainability.
Frost & Sullivan’s Best Practices Awards recognize companies throughout a range of regional and global markets for superior leadership, technological innovation, customer service, and strategic product development. Frost & Sullivan, founded in 1961, has more than 40 global offices with more than 1,800 industry consultants, market research analysts, technology analysts and economists. Source: CustomsToday.pk