An online mechanism is available for parties to report and monitor non-tariff barriers (NTBs) that have been encountered in SADC, Comesa and the EAC. Members of the public, including economic operators and academic researchers, can register as users on the website to submit and track complaints. After a complaint is submitted it is reviewed by the system administrator which will either accept or reject the complaint as a valid NTB. If it is valid the National Focal Point is assigned to resolve the complaint through bilateral consultations with the member state against which the complaint was reported.
Traders in the different member states, public and private sector, can also submit a written complaint to the National Focal Point of that state. Traders in South Africa, for instance, need to forward their complaint notification forms to either the Department of Trade and Industry [DTI – public sector focal point] or Business Unity South Africa [BUSA -private sector focal point] depending on the sector to which the trader belongs. The member states will then address the complaint through bilateral consultations.
Access the Online facility at URL: www.tradebarriers.org